Everyone knows that effective leaders need to model the behavior they want from others. Knowing that is one thing. Putting that into action when times are tense is another matter completely. For more than 55 years, The Second City has been developing powerful and compelling leaders who take bold risks in the world of comedy. In this interactive session, Second City Works (its B2B side) will engage the audience through improv. They’ll show the audience how to give direct feedback in the moment, create open environments based on transparent communication and empower teams through uncertain times — all while having a laugh or two.