Evolving Performance Management: What Really Matters?

South Ballroom

Like many companies in recent years, United Airlines has been on a journey exploring how to evolve its performance management approach away from being a painful check-the-box activity toward one that is the engine that drives employee engagement and productivity. Learn how United’s journey to transform its approach to organizational performance management has shaped how the company conceptualizes priority measures round performance to discover what really matters — and what doesn’t.

In this session, participants will:

  • Understand the top themes of what the company has discovered really matters in effectively evolving performance management.
  • Identify important considerations for each theme as leaders think about crafting their approach.
  • How to gain buy-in and alignment from senior leaders in understanding what really matters.